Archive for 2009

Your Web Design: Planning for Change

Monday, December 21st, 2009

We all know that keeping content fresh on your Web site is of critical importance.  It doesn’t look very professional when a user visits your Web site and sees that the content hasn’t been updated in some time.  In fact, it’s regarded as unprofessional when your Web site is characterizing past events as ‘coming soon’ or listing executive biographies of personnel that no longer work at your company.  Fresh content also sends a positive signal to Google.  While it’s certainly not easy, keeping the copy on your Web site fresh is a best practice.

But what about the overall design of your Web site?  How do you keep that fresh?  Many marketing personnel know internally that their site’s design looks old or stale (i.e. our users have become bored with the visual look of the site).  They are reluctant, however, to change the design because they know that might be a large project involving a great deal of time, energy, and involve a significant chunk of the annual marketing budget. With a little bit of planning during your next redesign effort, though, you can configure your Web site so that changing the look and feel over time without going through a total re-design.

For starters, insist on a cascading style sheet (CSS) for your Web site.  Going this route will direct the design team to centralize all font selections and color schemes into a singular file (a CSS file) that feeds the Web site.  Once there, a single color value change to this file (can be done in a few minutes) will, theoretically, change the entire color scheme of the site.  You might change the whole site color scheme to red for World Aids Day or use brighter tones for Spring and Summer.  It’s an easy way to quickly change colors throughout the year.

Going one step further, designate a few contained areas of your Web site or home page that you intend to change as a market cycle or year progresses.  Specifically, carve out some isolated (not blended into other images) images or image panels that you can easily change.  One academic institution that we have worked with isolated a segment of the home page for various icons/messaging throughout the year.  In the late Summer, the space was occupied by a ‘Welcome to Campus’ image for new students and a ‘Hurricane Plan’ image to publish planning materials and warning messages during the Hurricane Season.  During the Spring, the same space featured a graduation cap to give students and parents information on important commencement dates and events.  This space gave users the information they needed and the communications team the real estate needed to highlight important items while creating a refreshed look and preserving the uniformity of the page.

So, as you think about your site’s re-design, it’s a good idea to plan for change–change that will give your site a fresher look without having to re-design the whole site.  It will help you to feel better about your site’s visual look and make design changes part of the norm, not a complicated scramble involving a site re-design.

SEO is a Journey, Not a Day-trip

Monday, November 9th, 2009

The early age of the search engine optimization trade (think 1996) was a simple time.  The number of Web sites on the Internet was much smaller (meaning less competition for search results) and the rules of the game were pretty straight-forward:  put up a page, insert a few relevant keywords, submit your site to the engines, and watch your position rocket to the top!  This is perhaps an oversimplification of the process and the expected result, but a fairly accurate description no less.

Somewhere along the way, however, the game changed.  Some started to manipulate the system unfairly and search results became slanted toward those who were the most manipulative–not necessarily the most relevant.  All the while, the number of Web sites vying for prime positioning skyrocketed–naturally making search even more competitive.

But perhaps the biggest game-changer was the birth of Google in 1998 and its rise to prominence in the few years that immediately followed.  Among other reasons, Google began to dominate because its search results were more relevant than other search engines.  Why?  Because Google’s system disqualified (not rewarded) would-be manipulators and boosted the search positioning of those sites with the most sites linking to them.  Google started classifying a site’s inbound links as votes of endorsement from others (it can be a revealing exercise to actually skim through Google’s patent awards).  While some still try, theirs is a very difficult system to manipulate.  And while no one knows for sure, there a number of other factors that Google is thought to reward in its search results: how often a Web page is updated, how long a Web page has been on the Internet, and a host of other items.

Most of the above is common knowledge.  But it sets the stage for sound thinking when it comes to attractive positioning.  Unfortunately, though, getting attractive search engine positioning isn’t as easy as it used to be.  And while most companies want to have a quick and easy solution (an undertaking that begins and ends within a few weeks), the truth in today’s environment is that there is no such thing.  Good search results require some research, a plan, and an ongoing commitment to the cause.

While there is no cookie-cutter process for all sites to follow, here are a few simple steps that represent a sound methodology for gaining search engine momentum:

  1. Perform sound keyword research to determine what word searches might represent those looking for your company.  It is not wise to rely solely on your “hunches” in this area.
  2. Filter keyword research according to the competitiveness of the terms; it may not be wise to pursue ultra-competitive terms.
  3. Structure content, page names, and tags according to the terms you wish to pursue.
  4. Develop a linking strategy to trade links with other sites that may have overlapping relevance with yours; this can be tedious and time-consuming, but well worth the effort.
  5. Use sites like www.backlinkwatch.com to monitor your progress.
  6. Keep your site’s content fresh.  Consider adding a blog to your site to facilitate this.

Most importantly, recognize that search engine success is not a one-time event; it’s an ongoing journey that requires much in the way of time and effort.  If you have dabbled with a few activities to try and improve your search ranking, try broadening (and lengthening) your perspective first.  While the road may certainly be long, the benefits are considerable.

WebSolvers Completes Move: Please Note Change of Address

Monday, April 6th, 2009

WebSolvers is pleased to announce a that it has successfully completed the move of its main office to the Baldwin Park Town Center. The new address is 4776 New Broad Street, Suite 100, Orlando, Florida 32814. The new telephone number is 407-722-7830 and the new fax number is 407-722-7831. Please update your records.

WebSolvers will be closed on Wednesday, April 1

Tuesday, March 31st, 2009
WebSolvers' New Location WebSolvers' New Building

As a reminder, WebSolvers is moving on Wednesday, April 1. The new address is 4776 New Broad Street, Suite 100, Orlando FL 32814, in the Baldwin Park town center. As of April 2, new phone and fax numbers are: 407-722-7830 (Main Office Line) and 407-722-7831 (Fax).
We will be closing early on Tuesday, March 31 at 4:00 pm in order to facilitate the move. After spending Wednesday, April 1 installing furniture and equipment, we will re-open for normal business hours on Thursday, April 2nd.
Since our client Web sites are located at a data center off-site, we do not expect this move to affect any of our hosting capabilities or client Web sites in any way.
If you have questions or would like additional information about our move, please contact us at your convenience.

WebSolvers is Moving!

Tuesday, March 10th, 2009

After spending over 10 years at our location on Orange Avenue in Winter Park, Websolvers is re-locating to a larger facility in Baldwin Park! The move will happen on April 1st, 2009.
The new address will be 4776 New Broad Street, Suite 100, Orlando FL 32814, in the Baldwin Park town center.
We will be closing early on Tuesday, March 31 at 4:00 pm in order to facilitate the move. After spending Wednesday, April 1 getting situated, we will re-open for normal business hours on Thursday, April 2nd.
Since our client Web sites are located at a data center off-site, this move will not affect any of our hosting capabilities or client Web sites in any way.
If you have questions or would like additional information about our move, please contact us at your convenience.

Web Site Wireframes

Thursday, January 15th, 2009

We have been taking a look at several wireframe/prototyping approaches for clients seeking to conceptualize a Web site layout prior to site design. Many of these can be handled using the features of Microsoft Word or Photoshop/Illustrator, but I recently stumbled upon a solution that seems to fit the mark: Balsamiq Mockups. This tool seems to be a great fit for developing wireframes on the fly. It’s always nice to find a tool built for a specific purpose (as opposed to adapting a tool for an alternative purpose). It seems to have everything one might need for not only developing a wireframe, but working in real-time with a client to try different concepts.