Dell got a fairly bad rap a while back its treatment of famous blogger Jeff Jarvis. Dubbed “dell hell,” it has become a case study in how bloggers can have a true impact in commerce.
Fast forward almost three years and Dell has really turned the tables in many respects. An item in the Wall Street Journal tells a pretty cool story of Michael Dell getting the blogosphere to work for him in an effort to launch a new product. I think this is a very good example of social media coming full circle within a corporation.
Posts Tagged ‘social media’
Michael Dell’s New Red Laptop
Thursday, June 5th, 2008Tags: blog, Dell, Dell Hell, Jeff Jarvis, laptop, marketing, Michael Dell, PR, social media
Posted in Business Blogging | No Comments »
Ford Motor Bares its Soul
Saturday, September 9th, 2006I was told today about a new blog/community site launched by Ford Motor Company. The site is called Bold Moves. As many know, Ford has been struggling uphill in terms of sales, profitability (or lack thereof), and stock price. This kind of circumstance is very tough on an organization of this size and scale; trying to turn around a company this big is a monumental challenge.
This new site appears to be a site for employees, customers, analysts, and otherwise to truly communicate the good, the bad, and the ugly. It is compiling news feeds from different sites that are both positive and negative toward Ford. Most noteworthy, though, is the series of video documentaries which literally take you into company meetings, conference calls, and insider conversations.
What’s so intriguing about this whole concept, as you’ll notice, is that Ford is letting it all hang out. It’s putting out very negative information about itself…negative analyst comments, negative press, and negative customer feedback. They’re attempting to be very transparent–acknowledging the difficulties they face in an effort to truly turn around the company. You see small companies taking this path fairly often, but not so many in the corporate/publicly traded setting.
It should be interesting to see what kind of impact it has. If nothing else, I think it is a great device for the Ford employees to stay abreast of the changes/tactics so each one has an understanding of how that should apply to them as individuals.
Tags: advertising, blogging, Business Blogging, communications, ford, investor relations, marketing, public relations, social media
Posted in Business Blogging | 1 Comment »
Archives
Categories
- Book Reviews (3)
- Business Blogging (36)
- Business Strategy (28)
- Company News (8)
- Consumer Behavior (27)
- Internet Marketing (61)
- Link building (2)
- Mobile Web Design (1)
- Orlando search engine optimization (2)
- Orlando web design (2)
- Orlando Web Marketing (8)
- Professional Services Marketing (6)
- Fundamentals (2)
- SEO (7)
- social media (3)
- Technology (56)
- Uncategorized (19)
- Web Strategy (41)